Picture book prints are dispatched from the UK. 

All other art, including maps, apparel and collectibles are mailed from the USA. 

International orders may be subject to customs duties and fees levied by the destination country. The buyer is the importer and must comply with all rules and regulations of the destination country. Additional charges for customs are the responsibility of the buyer, we have no control over these charges and can't predict what they might be. Customs policies vary widely from country to country. When customs clearance procedures are required, it can cause delays beyond our control. You will be notified by customs should your order require clearance. We mark all items as 'gifts' to avoid such delays and charges.

At checkout, shipping will be accurately calculated based on your shipping address and cart content. 

It doesn't happen often, but if an item does arrive damaged please email hello@oliverjeffersstore.com with some info about what happened and photos if you can. 

We ship daily. When your order ships you will will receive an email notification with the tracking number(s).

We are happy to exchange or return your order within 30 days of purchase. Please visit  www.oliverjeffersstuff.com/returns to process your return. You are responsible for shipping costs for returning your item. Shipping costs are non-refundable.

For illustration art: The Illustration Cupboard & Chris Beetles Gallery, London

For fine art: Lazarides, London & Bryce Wolkowitz, New York

hello@oliverjeffersstore.com